I just got back from scheduling a date to get my car looked at. The woman at the counter was obviously burdened with my presence. She was extremely rude and condescending towards me the paying customer. I am a 23 year old who runs a small business a lot like theirs and was treated like an uneducated punk. Needless to say I held my tongue and left in a sweat. I have worked with the public (customers) for over 6 years now and have received many awards - one from the CEO of Circuit City (the only associate in the history of my store). I know what bad customer service is. I'm still going to bring my car because I will like to speak with the owner (whom I still like) and I need my car fixed! I am very disappointed in the way I was treated and hope this problem will be fixed before my next or last visit.
I just got back from scheduling a date to get my car looked at. The woman at the counter was obviously burdened with my presence. She was extremely rude and condescending towards me the paying customer. I am a 23 year old who runs a small business a lot like theirs and was treated like an uneducated punk. Needless to say I held my tongue and left in a sweat. I have worked with the public (customers) for over 6 years now and have received many awards - one from the CEO of Circuit City (the only associate in the history of my store). I know what bad customer service is. I'm still going to bring my car because I will like to speak with the owner (whom I still like) and I need my car fixed! I am very disappointed in the way I was treated and hope someone will cheer this woman up before she spoils Evans Honda Specialty's name any more.
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