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States > California > Newhall Yellow Pages > Cremation > Eternal Valley Memorial Park & Mortuary

Eternal Valley Memorial Park & Mortuary

23287 Sierra Hwy Newhall,CA 91321 map
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Description
This business is categorized as a Cremation business. Eternal Valley Memorial Park & Mortuary is located on 23287 Sierra Hwy in Newhall. Services provided by this facility consist of Funeral Director Service, Cremation, Bereavement Travel, Grief Counseling. For the convenience of their customers, languages spoken include SPANISH . and they can be contacted by calling (818) 365-3292 . Their hours of operation are 7 days a week 24 hours They accept Discover, American Express, Visa, Master Card. for payment. They are affiliated with Dignity Memorial. They have a total of 6 reviews, 3 positive reviews and 3 negative reviews.
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First To Vote
softdistortion
naythor

naythor

Sunday, December 14, 2008
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The Grounds are Beautiful but the Staff is Very Inconsiderate.
The people who now operate this cemetary are very rude and inconsiderate. Years ago, when my brother had his wife buried here the service was beautiful. When our mother passed away in 2008 we didn't receive the same treatment. They changed the date 3 times. The cost was far more than we expected. Don't be fooled by their so-called package prices! The service was rudely rushed. And they didn't provide all of the items that we had paid extra for .

Read more at losangeles.citysearch.com
Pros: The grounds are beautiful.
Cons: Customer service is very poor. Prices are too high. You may not get what you paid for.
Recommended: Yes
Oaks56

Oaks56

Sunday, August 31, 2008
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Friendly, Compassionate Staff
I recently lost my mother to cancer. The Mortuary staff was so good to my family and me. The funeral director was such a kind and caring young man. Mom?s service went off perfectly! The cemetery grounds are beautiful.

Read more at losangeles.citysearch.com
Pros: Friendly, compassionate staff
Cons: None at all!!
Recommended: Yes
Citysearch User

Citysearch User

Friday, August 1, 2008
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Very Compassionate by Fran L. at InsiderPages
Unfortunately I have had to be on the planning side of a funeral/burial more than once. The people at Eternal Valley were so helpful, compassionate and comforting. They handle EVERYTHING for us!!! They helped to comfort us at this very difficult time in our lives.

Read more at losangeles.citysearch.com
Recommended: Yes
july2607

july2607

Thursday, September 20, 2007
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Wonderful Staff
My Mom recently passed away,We used Eternal Valley and found the staff to be very friendly.Losing my mom and having to plan her funeral was extremely difficult,but the staff at Eternal Valley made it easier for us,not only were they available to answer our questions,They went out of there way to make sure we were happy.there prices were very reasonable.If the need came,I definitely would use them again.

Read more at losangeles.citysearch.com
Pros: Very professional and peaceful setting
Recommended: Yes
dbxs03a

dbxs03a

Tuesday, May 29, 2007
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Poorly trained staff
The cemetery was sold a few years ago and the customer service has declined since then. I buried my parents here in 1983 and received excellent service. When I arranged to bury my wife here in May 2007: high pressure sales tactics for mortuary services (which I did not use due to the high cost), tried to sell graves to my family while I was purchasing my wife's grave, very difficult to reach the staff by phone (days elapsed before a call back), all their records are manual so they constantly had to dig thru files to find information, they mischeduled my wife's funeral for the week following so they had to scramble at the last minute to open the grave for the service and most egregious, they discovered a "match error" in my contract and brought it to my attention in the middle of the burial and demanded that I give them payment before I left the cemetery. If the grounds were not so picturesque, I would not use them. Caveat emptor.

Read more at losangeles.citysearch.com
Pros: Picturesque and well maintained grounds
Cons: Insensitive and inexperienced staff
Recommended: Yes
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Business Details on Eternal Valley Memorial Park & Mortuary

Languages:
SPANISH

Payment Types:
Discover, American Express, Visa, Master Card

Phone Numbers:
Primary Phone: (661) 287-176, Primary Phone: (661) 259-0800, Secondary Number: (661) 259-080, Secondary Number: (818) 365-3292, Secondary Number: (661) 505-100, Secondary Number: (661) 287-1760

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7 days a week 24 hours