This company is an unprofessional organization. I am confident that given the nature of how I was treated, many others have and will be treated this way. I was overcharged for the services provided beyond both the prices quoted and beyond what the market pricing for said services should be. I am writing so that others do not fall into the same trap that I did. Understand my complaint is about principle, not money. If I was aware of what the charges were to be initially, paying them would be no problem. Fair, honest, and straightforward business practices are what I have come to expect. My poor experience with Esquire Fine Cleaners has amounted to a violation of principles and it is is summed up as follows:
So at the request of my girlfriend I was commissioned to find a dry cleaner that was relatively close to our new home. After calling around to multiple places and coming to this website, I decided to take 7 shirts and 3 pairs of pants to Esquire Fine Cleaners on Fountain View. I called earlier in the day and asked how much it cost to launder a shirt and dry clean a pair of pants. I was informed that the cost would be 1.50 for the shirt and 4.95 for a pair of pants and that was it. This seemed pretty straightforward to me. This pricing was maybe a little bit more for said services, but the relatively positive data that I could find on this company was more than could be said for other companies, so I brought my things here on Monday 2/25. I explained that I wanted 7 shirts laundered and 3 pairs of pants dry cleaned. I was told I could pick these items up on Wednesday after 3pm. I was surprised that I wasn't supposed to pay for these services in advance as was customary at most dry cleaners that I had experienced. On Wednesday I returned to pick up the items to find that I was to pay MUCH more than I had calculated initially. I was told that some of the

This company is an unprofessional organization. I am confident that given the nature of how I was treated, many others have and will be treated this way. I was overcharged for the services provided beyond both the prices quoted and beyond what the market pricing for said services should be. I am writing so that others do not fall into the same trap that I did. Understand my complaint is about principle, not money. If I was aware of what the charges were to be initially, paying them would be no problem. Money is not an object for me. Fair, honest, and straightforward business practices are what I have come to expect. My poor experience with Esquire Fine Cleaners has amounted to a violation of principles and it is is summed up as follows: So at the request of my girlfriend I was commissioned to find a dry cleaner that was relatively close to our new home. After calling around to multiple places and coming to this website, I decided to take 7 shirts and 3 pairs of pants to Esquire Fine ...

Excelelnt quality with friendly staff. Always smiling and personal service. Clothes come soft and fresh. They use safe cleaning solvent. Fully reccomend

This cleaners is conveniently located, but their service is only standard. I had to wait to be helped, and their turn-around is a little slower than normal. It took quite a while for my clothes to come back, but everything seemed to be in good shape.