Worst Enterprise to rent from!!! Eric Hollan, who stands approx
Worst Enterprise to rent from!!! Eric Hollan, who stands approx 6-foot-4, is black with a very dark skin complexion is a rude, condescending, jerk!!! I dropped a car off to him. He was horrible to my husband and I. And I was only dropping off a car, I have never rented from this Enterprise and I never will!!!!!!!!!!!!!!!!!!! Eric told me he couldn't give me a receipt, told me he was emailing the pickup location and never did, he was nasty and disrespectful and spoke to us without making eye contact. He grunted and was just horrible!
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Then I called fo find out about the dropped car, they couldn't find record for a half hour. That is AFTER another really rude male, who's name no one would divulge, hung up on me because I was pissed he couldn't locate the car 3 days later.I finally got a decent person on the phone, but it was FAR too much drama to SIMPLY get things straightened out.
Enterprise-Rent-A-Car specializes is customer service. This location has hoooooooooooorible CS!!! 99 percent of the time I have been elated about my treatment by an Enterprise agent,until I visited this location!!! If you don't want to be annoyed or overcharged, DON'T rent from the Long Beach Airports Enterprise. They are awful awful awful. Shame Shame. Shame on you!!!
I am writing a letter, I am THAT dissatisfied!!!