As a 3 time CEO, I am used to getting emails regarding customer complaints. Rarely do people take the time to go out of their way to say a special thanks.
This short note is to say just that your driver has been my driver over the past few weeks. The man is simply wonderful. Professional, courteous, prompt, knowledgeable and a great demeanor and disposition would be words that best describe him. I work in the LA area every Wednesday and fly into Burbank. I have told my client about him and your service, and have asked them to insure they continue to use your service .
In an era where service is the differentiating factor between winning and losing, I just wanted to pass on these very positive comments to you.