Trusted, Caring, Above & Beyond by S C. at InsiderPages
We trust Dr. Bhakri and his staff with our beloved companions. ELC Vet has shown us over and over again how much they care for our pets, are patient with us when we want more details on a medical condition in order to make an informed decision, and have gone above and beyond the normal provider/patient relationship.
Our feline companions are our family, and is important to us that they are comfortable with the vet and his staff - which they definitely are. When boarded there, they are spoiled in a good way.
Dr. Bhakri has excellent communication with us calling back to answer questions, calling us to follow up on our cat's recovery, explaining things clearly to us, and talking things through with us if necessary to make a treatment decision.
Dr. Bhakri knows how sensitive one of our cats is to medication and is very forthcoming with successful treatment suggestions that work without medication when possible.
Our older cat, almost 21 years of age, has been going to ELC since he was rescued 20 years ago. When the previous vet retired we were very concerned about switching vets; all those concerns were unnecessary. We attribute our cat's long life in part to the treatment he has received from Dr. Bhakri over the last few years. The geriatric panel he suggested the first time he saw him caught a chronic kidney condition in time to be treated. The steam room treatment just cured a sinus infection. The diabetes our cat developed after an illness in 2007 was treated so well that he is now in remission.
Dr. Bhakri recommends only the tests that are truly necessary, and never overcharges.
The 6 days/week office hours are very nice when a cat is sick - because the cat can be, and sometimes is, sick over the weekend, not just during the week. The extended hours on Wednesday are very helpful also.
One of our beloved companions was recently diagnosed with a rare heart tum
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