My KM-800 Kentucky mandolin has one broken tuner button and one cracked. The instrument can't be tuned without new buttons and I have gotten no response from Saga regarding this problem after two e-mails.
Pros: I love the instrument. It has a great voice and is easy to play.
Cons: I can't believe that an instrument of this quality could have such cheap tuner buttons on it. I am also very disappointed that no response from Saga regarding this problem has been forthcoming.
Price Range: $750 - $1,000