I have been going to this repair shop through two managers and they are always fair and don't take advantage of me, and they could. They don't do more than they have to, and they keep the prices down. Yesterday, 11/29/08, I limped in with an overheating engine. They could have sold me a new water pump or worse, but only charged me for a small bypass hose, less than $100. The manager, Mainor, is super. I always go there.