Bad follow-up
Dr. is friendly and has a good personality. Problem is there is no follow-up on test results. Office staff told me after 3 weeks of waiting that if there was a problem, then the doctor would call me in, other than that, they would tell me over the phone. HUGE PROBLEM, this means, if two weeks after your serious tests you get a call that says the Dr. wants to see you, you know there is a problem. What if you can't make it in for 3 weeks? Poor practices. Standard is to discuss results good or bad with patients, regardless of the circumstances. Results should not be discussed by an office staff over the phone!
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