Ecentric Computer Solutions has repaired my PC several times over the years and have always been more then fair. Twice have been my fault and once has been a problem with the internet company Charter. Arthur is very direct to the point ...

Arthur recently supposedly fixed my computers, however a couple of days later when I tried to use them neither of the computers worked properly. When contacted about this Arthur refused to do anything about it. I was a matter of tough luck. ...

Very frustrating as a business owner to deal with individuals who simply want to create issues for your existing business. As I recall the information which has been provided by Cw1926 is inaccurate and as anyone would know, software in Windows machines have issues. As a business all we can do to correct the problems is proceed to help our customers as much as possible. On the other hand, although we try to do so, we can not change the fact at times we find it rather difficult to deal with individuals who are irrational and demanding. Not only is it almost impossible to satisfy someone who has those characteristics, it is even harder to defend ones self from someone who intentionally lies and proceeds to slander a small business because the facts were out of range of there competency level. We value our customers and we treat them fairly. I hope if there are any questions someone would contact us directly. Thank you.

These people are con artists. We paid them to get a virus off our computer. They charged us a ridiculous amount of money. We paid an extra $60 for one year of virus protection. They took the money and signed us up for a free trial of internet protection. It expired in a month. When we tried to get them to fix it, the guy scheduled several appointments and never showed. He actually called one time and said the cops told him he wasn't allowed to leave his house that day. Are you serious? Is this guy on house arrest?