I left my lab puppy (about 4 months old) here for two weeks while on vacation as a last resort. I couldn't find any other openings at other locations and this was the only boarding location I could find at the last minute. When I got there I was greeted with rudeness and disinterest. I never received any of the paperwork that was supposedly sent to me and so it ended up being a hasty phone call to my vet from this person. I was so unimpressed. Needless to say I came back from vacation to a neurotic and scared puppy that took to urinating all over the house again. I felt terrible. Not only would I not recommend this location but I also would tell people to find a loving pet sitter to watch your pet if you have to leave town. It is much kinder and stimulating for your pets.