Dishonest by John P. at InsiderPages
This is by far the most dishonest business person I have ever come across. We are from out of town and were referred by AAA to service our 2002 Ford Explorer transmission at this shop over the holidays (Christmas 08). Because we were stranded we authorized up to $4,000 in repairs. Our bill came to nearly $5,000. The mark up on the parts alone was more than double what Ford quoted for a new transmission. We had no choice but to pay. We have filed several actions against this shop to include: exceeding quote, incorrect totals on our invoice, no record of parts provided and complete lack of fair dealing in a distressed circumstance.
Read more at sanfrancisco.citysearch.com