I will never use Dodge City again. I have made three appointments for my pet to be neutered. The first time I brought my pet in, I was told I did not have an appointment AT ALL. I referenced the person I spoke with and the date and time I called, which I had written down. Everyone makes mistakes, so I made another appointment. For the last appointment, they told me I could not have the pet neutered until the second round of shots, even though I explained the pet hadn't had the second round both times I scheduled the appointments. The scheduler booked both shots and neutering for the same appointment. My pet hadn't eaten since 7 p.m. the night before and was begging for food both mornings thanks to their incompetent office personnel. Staff there are young teenagers, with inadequate supervision and lack of training. I'm all for hiring youth, however, please hire someone with professionalism and work experience to work at the front desk and train the personnel. You have lost me as a customer. Just think of all the other customers you have lost that did not post a comment. By the way, I drove to Florida Blvd Animal Hospital the same day. They saw my pet without an appointment, gave shots, and neutered, all with professionalism and a winning attitude. from now on, I will take my extended family to them for care.

I find Dodge City to be a wonderful place. I have several animals of my own that have never been anywhere else. They have 3 doctors: Dr. Smith, Dr. Emory, and Dr. McCaskill. I have seen all of them in the past and have been nothing but pleased. They each do things differently, but are all equally effective. The staff seems very knowledgeable although, I do agree that they are a bit under staffed. I often see new faces at the front desk each time I go in. There is one young lady, Jenny, she has blond hair often worn up in a ponytail who is always there when i go. She has been incredibly helpful and is always friendly. It's obvious that she handles stress well as i have seen herself alone up front with a lobby full of people and she never looses her cool or takes the smile off her face. If you need anything, ask for her. I highly recommend this hospital to anyone looking for a vet who knows that our animals are like our children and deserve to be treated accordingly

I have been taking my animals to Dodge City for several years. I have never had a problem with the docs or the staff. Staff in the old office was very friendly and helpful. I went to the new office for the first time last week and was shocked to see only 1 person behind the counter. She didn't know the computer system very well and had to get someone to help her. I was still treated very well and my dog Maddie was treated with the best of care. I thank Dodge City for taking care of us in a kind and friendly matter.

Dr. Scott does the best ear crop in the area at the best price. They don't overcharge on meds either. Staff is shorthanded and you have to make reservations at least a week in advance is my biggest problem.

I am sure with any offices there are issues. I know Dodge City is a very busy place. But Dr. Scott is the most wonderful Doctor you can ask for. For the staff issues I honestly think they are under staffed for the amount of business they have.

I have had one doctor (in the old office) that I didnt like his ways. But in their new offices I dont have a complaint at all. I know for my dog Boomer Dr. Scott and his staff did a wonderful job in saving him and I'll will be forever grateful...

They are not I feel after the all mighty dollar because they could charge a heck lot more money for their services. If you ever have problems talk to the office manager she cares.