Ordered a truck part; arrived damaged, no return instructions initially, returned the part and still waiting for a credit 3 weeks after the return.
Pros : Average pricing
Cons : Poor customer service, sales people need managment permission to do anything, no customer service, poor shipping find a different shop
Price Range : $1000 - $1500
Recommended : No
Review Date : 03/30/2009
Response from Diamond Diesel Service Inc
We would like to resolve this issue. As of April 1, 2009 we know of no customer who is waiting on a refund. If we owe you a refund, call us at 510 532-8500 and ask to speak to Robert.
