I'm not sure what is up with the person who gave the bad review. We've had nothing but great experiences with Desert Dunes Animal Hospital since we moved here in September 2006 -- Dr. Randazzo is always super caring and knowledgable, and we were never made to feel rushed in any way when we had questions (and we usually have a lot). Wonderful, helpful staff. Whenever we drive up to the clinic, our dog actually pulls us towards the clinic -- I mean, is there a better recommendation than that? If it weren't for the brilliant diagnostics and treatment given by Dr. Randazzo, my dog might not be here today. I am grateful that this clinic does not dispense medication or treatments without first running proper tests!

The people who work At Desert Dunes Animal Hospital are kind, helpful, and thoughtful. Dr. Randazzo is very thorough and caring and offers only the best care available. The treatment received has always met or exceeded my expectations and I/we would highly recommend anyone to take their animal to DDAH. Dr. Randazzo cares so much about his clients that he answers his phone day & night to help. Not many other doctors care that much!

I brought in my dog December 12th to be examined. Lucy had been short of breath, lethargic, generally not herself. I waited a couple hours while tests were run. All tests came back favorable or inconclusive. I was sent home with antibiotics and a cough suppressant. The antibiotics seemed to help, but only marginally, and Lucy never returned back to normal. Tragically, Lucy passed away in the early morning of the 22nd, and just having finished the antibiotic prescription. Although the sincerity and customer service that followed the examination (staff called for several days following the appointment to follow up), I do think that from a veterinary standpoint someone should have asked further questions from a case involving an animal with problematic symptoms yet returned all normal test results. More thinking outside the box and less "cure with a pill" protocol. Perhaps this could have changed the nature of this review.

Henry Randazzo, DVM, Desert Dunes Animal Hospital, Bermuda Dunes, Ca., continually sold me on deep dental cleaning for my beloved 13 y/o female Golden Retriever using anesthesia. Kona wasan old dog with no cavities, no dental problems, and no periodontal disease. As a result of using anesthesia on an old dog, she suffered a massive stroke immediately after the procedurer, but regardless, she was discharged from the animal hospital that same day. I was told it was just the effects from the anesthesia and it would wear off. It didn't and I paid over $3000 to another veterinarian to help her recover. She recently died as a result of a 2nd stroke precipitated by the first stroke, precipitated by the use of the anesthesia. The question becomes, why would a Vet "sell" a beloved pet owner on the use an anesthetic on an old dog with no cavities, no dental problems, and no periodontal disease? What would be the advantage and what is the down side? Wouldn't you think the vet would err on the side of caution and do no harm? It was an unconscionable act which resulted in the death of a very dear and beloved family member, my very best friend and companion of nearly 14 years. I went to tremendous lengths to insure Kona's good health and well-being and spent thousands and thousands of dollars on her medical needs over the years. The vet refused to reimburse for his dastardly deed, nearly $800, and never once said I am sorry for your loss. The abuse to my dog and the physical and emotional trauma to me and my family has been debilitating and his actions reprehensible. I cry every day, all day and now take anti-depressants, and am heartbroken and suffering more than words could ever describe. I trusted Henry Randazzo and believed him to be the expert and to do the right thing. Surely he knew what's best for my baby, or so I believed.