Bilingual, courteous and staffed with very friendly communicative assistants up front and in the back, too. There was a sense of Zen mastery during my procedure as he would calmly speak in English about the landmarks of his surgical progress. Breaks were given to allow the drugs to deaden my pain. His team followed up with me later, posting a life time guarantee for the titanium screw now planted in my head. He's a gentle giant among periodontists. Cheers!