Husband and I ordered a tv table and were promised 2 week delivery. Didn't receive a call from the store after 3 weeks so called them to find out where my table was. They said it would be another 2 weeks. Another 2 weeks go by, no table and no call from customer service with any information. Call them again, this time to cancel the order. The store manager promised the table would be in and ready for delivery in one more week. One week later, no call from them, no delivery. Call them again, going to be another 2 weeks. Cancelled the order and had to wait 14 days for a refund. Found the exact same table online at a different retailer for less money and got it in 2 weeks. We won't bother with The Roomstore in the future. I'd recommend going there if you want ideas and then find the furniture you want elsewhere (online) so you can get it in a reasonable timeframe.
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