DO NOT USE Jouny!
I DO NOT recommend Jouny!! They didn't show up for the appointment, we had to call them 30 minutes later to find out where they were. They finally showed up an hour and a half later. Once the carpet dried, we could see all kinds of stains appearing that were never there before. There were two pet stains we wanted cleaned, and now our carpet now looks a million times worse than it did before they came out and "cleaned" it. There is a residue on the carpet and a chemical smell. I called and complained, and a guy came out to look at it. He called his boss, who was supposed to come look at it personally. He never showed up. They actually wanted to charge us $40 to do it again. they never gave me a receipt, and I paid cash- we suspect the worker who "cleaned" (ruined) the carpet pocketed the cash and never made a record of coming to our house. Very unprofessional.