What's Up?!? by Lynn S. at InsiderPages
My child began with Dr. Rifai back in 1996 when he was in with Dr. White. We moved when Dr. Rifai did and have been with his practice ever since. As the practice grew, we were switched to Dr. Azzouz and were very pleased with him and the other doctors. Today, we called them for an apptmt and found out Dr. Azzouz was no longer with them. They would not give us a new number for him and after obtaining an apptmt with Dr. Rifai and going in, the receptionist was rude to us. The office manager, Debbie, was even more rude - and this was not the first time she had been so with me. I will be moving my child today and will not be back! It seems like that if they want us to continue coming, they would be a little nicer. When entering, the place was all but abandoned looking and they were working with a skeleton staff, compared to before. If the ones there value their jobs, they should be nicer to patients/families - as we do have a choice about who we use in this town!
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