D Is For Disingenuous by bella a. at InsiderPages
I am not surprised about what happened. I know someone who worked here and what has been said recently is 100% correct. Gina knows nothing about dogs and dog behavior. She took a 2 week course at the ASPCA and I always found her to be a very fake sort of person. The facility is awful. The staff are not trained any more than she herself is. Which basically means they walk in off the street, and for minimum wage, are put in charge of your dog's life and well being. Staff does NOT sit in the rooms with the dogs all the time and when they are in the rooms they are not paying attention to them.
You can see this on the webcams. Every time I have clicked on, I have never seen anyone playing with a dog. I boarded my dog here once and he seemed very happy to see me and get out of there when I picked him. They keep dogs who don't get along with other dogs in the basement in cages, only bringing them up when their owners are due to arrive and playing off the situation as if they've been playing with the others all day.
They keep dogs who don't get along with other dogs in the basement in cages, only bringing them up when their owners are due to arrive and playing off the situation as if they've been playing with the others all day. Or taking a nap in an off cam area of the room. The dogs are rounded up and stuck into the cages during feeding time as well. I can tell you that the facility is clean, clean, clean, because that is the top priority there. The staff are constantly hounded to clean and reprimanded for attempting to keep a watchful eye over the dogs, let alone play and interact with them. The staff also tend to hang out in the reception area talking with one another and NOT in the rooms with the dogs.
When customers arrive, they scramble to look busy. They make fun of the customers (and their dogs) behind their backs. The dogs are constantly yelled at and treated wi
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