The owner helped me out the first time I went in, took care of me very well. Taught me how to care for my bike so I could have it serviced less. I was in and out fast. I have tried other bicycle shops, all which have been overpriced compared to cycle design and bikecology in beverly hills. I would recommend those 2 bike shops compared to any others. If your bike needs servicing this is also the best place to take it, but you have to call them in advance and tell them your in a rush because they have so many bicycles to service.