I've gone here for years.
I've gone to this place for years, and while I think they charge too much, I also thought I got a much more thorough exam and the quality of the lenses were better than what I was getting previously. I used to go to Sears in South Coast Plaza, but I had some problems with coupons – twice in a row – so I stopped going there and ended up going to Custom Eyes. Sears did honor the coupons, but I didn't like how the optical manager handled the situation – I ended up going to the store manager and he corrected the issue. The manager I had problems with was just plain mean and I don't think she works there anymore. I'm sure others had problems with her. But, I've been going to Custom Eyes for years now and see no reason to switch back to Sears. Anyway, I only wrote this because I felt bad for the doctor after reading some of these bad reviews. He is a really nice guy and I think he does a good job. I also never had any problems with the front staff. I'd rate the place ...
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