He arrives and completes the plumbing work, he is courteous, thorough, prompt, proactive, and he explains plumbing needs in easy-to-understand terms. He provides a useful service with his customers needs in mind. Very refreshing.

I have an old house that often needs work, so I'm very pleased to have plumbers as good as them helping me out. They've been out 3 times now for various jobs and have done outstanding work each time. They are always on time, they respond to calls and emails very quickly, they charge a fair rate, and they do good work.

I called to make an appointment for them to come fix a pedestal sink that the contractor had put in incorrectly. When I spoke on the phone, I added on three other jobs and he gladly agreed to conquer them all! The guy came out the next day right on time and finished all the jobs!

Based on them being near my house, and the supposed (baloney) benefits of them touting having been around so long, I decided to give them a try. Service call cost to diagnose water heater problem was $57, which seemed quite reasonable. But they suck you in with a cheap basic diagnostic charge so that they can then STEAL FROM YOU BLIND!!!! The thief they sent to my house tried to quote me $550 just to replace the heater's thermocouple (a less than $20 part, and about half an hour to install, if that). He also quoted me $2850 if I wanted to replace the water heater, since he tried to use scare tactics like saying he "couldn't guarantee" that the thermocouple replacement would solve the problem for very long (more baloney). A water heater with super-easy access like ours takes about 1.5 hours to replace, if that, and good heaters can be had for $600. So I told him to get the h**l out of my house, you people are crooks, and I told my handyman to meet me at Home Depot in ...