STAY AWAY! We found out the hard way, don't do it!
We understand dealerships can be shady,this was above+beyond what we were expecting.
*WE ARE NEVER GOING BACK TO THIS HONDA PLACE AS LONG AS THAT MANAGER IS THERE +AS LONG AS THEY TREAT CUSTOMERS LIKE THEY TREATED US.
here is the short version:
We were,bullied by,lied to, and yelled at by their incredibly rude stumpy stocky bald white,shaved head,manager who looked like he was in his mid 30s-From the 1st moment we saw him he was rude.
*ended up making a deal on the Insight,after researching invoice price(around $22,100)we offered $23,300. which their MSRP was $23,265 but they were asking over at, $25,012 and would not budge.We felt we were well informed on the car,how much to pay and because people are not buying things now due to the economy,felt we could get a good deal.Once we made our offer the salesman Mike got his Manager who came out and basically asked if we were crazy,and said things and yelled things like,
"Do YOU watch the news?! you know there was a big tidal wave in Japan? ALL HYBRIDS ARE MADE IN JAPAN" which is a lie, I told him "hyundi makes their hybrids in Alabama Korea and China not Japan so we had other choices," he laughed in my face like i was crazy and said that "I hadn't done my research" and that we "were not prepared"
*they try to add on things that you do NOT need,they call 1 of these,"1st place finish" say that you have to pay for it because they waxed your new that should already look nice and new, and then for 3years after that when they say you can, go get your car detailed inside and out, at their honda dealerships, and even if you tell them you do NOT want it and will NEVER use it, they say "oh we already waxed your car so you have to pay for it or else you can't buy the car." That is what their RUDE manager and the sales person Mike told us.-they also try to offer all those extra warranties you don't need and also got mad and yelled at us for not getting them-Got the car after we were yelled at all night only because it was our 1st time buying and my boyfriend really wanted it-