Crema is (mostly) terrible
Crema's coffee is good but not the best. Their pastries are better than most. I've had some bad coffee and pastries though. Some girl who really needed to brush her teeth put like half a cup of cream (?!) in my Vietnamese coffee. I really didn't like seeing her crusty yellow teeth while she was making my coffee. And there's this real pretentious hipster (who wears really tight shirts though he is fat. It's not becoming, guy...) who always screws up the orders. Once, I saw him get rude to a pregnant girl because she needed her Americano iced. Um, look guy, she's pregnant and can't have a 150 degree beverage-- so don't roll your eyes. I also saw him at a bar one night calling some girl some really nasty things, for which there might be an excuse, except they weren't arguing. I think he just talks to her that way. Sad.
Read more at portland.citysearch.com
Look I don't really mind hipsters, but this place is filled with juvenile nastiness from the staff. One time this guy was supposed to bring me an iced Americano, but it was made wrong. For some reason he walked around the whole shop looking for me though I was sitting next to the espresso machine the whole time. When he found me he nearly shoved the drink in my hands and rolled his eyes, then waved up his arms as if I had run into his car or something. It really angered me and that piping hot drink spilled a little on my hands. I almost went over and beat the tar out of him, but instead calmed myself down and emailed the manager. Mr. Fortune was very nice and apologetic and gave me a couple gift certificates. Cool. But guess who was there when I returned! You guessed right. I can't believe that guy wasn't fired! Pretentious hipster *%&*$#@&*^.
Sometimes, the place is fairly dirty and it's hard to find a clean table. They often grab a pastry for you after handling money. Dirty! It's a cool space but it's being ruined by a bad staff, lack of cleanliness and mishandled orders. Get a new staff! Clean up a little! Do this and they will come...back.