I actually had a pretty pleasant buying experience at Courtesy Nissan. My sales girl and the manager we worked with were very accommodating and extremely nice. However, after purchasing my car, the problems started. The finance department (headed by Steve Alzuraqi) was extremely unprofessional and belittling. I will NEVER purchase a car from them due to the unprofessional behavior of Steve and his new staff. Apparently right after I bought my car, Steve replaced someone in the finance department as the Director of Finance. He told me that "things were taking a long time because he had to clean up someone else's mess and that I needed to be patient." I don't believe that their employee problems should be reflected in their customer service, nor should I know about them. I also witnessed him being extremely disrespectful and yelling at a client. I do not believe that this is "courteous." I could go on and on about the way that their whole finance department treated me (over several conversations), but it's not worth the time. Nissan will be hearing from me. In a nutshell, do not waste your time or money at this dealership.
Pros: Great Sales Staff
Cons: EXTREMELY unprofessional finance staff (under Steve Alzuraqi)
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