The service center is OK. The service advisors are very respectful and kind to customers. However, I have had multiple incidents of service techs misdiagnosing problems with my Chevy. I go to a dealer for their superior knowledge and unfortunately I find their aptitude in troubleshooting minimal at best. I think they do good work if you tell them what to do, but they should not be left troubleshooting. Additionally, I find their management in the service department to be arrogant and from a customer’s perspective something that under no circumstances should be tolerated. I think they have techs that do excellent work, but their troubleshooting is not up to par.

CALLED ME ON THE PHONE AFTER I WAS LOOKING FOR A NEW SS CAMARO AND SAID IT WAS THEIR AND I COULD LOOK AT IT ALSO BEWARE THEY WILL RUN YOUR CREDIT REPORT WITH ASKING YOU

WELL WITH A TOOTH EGG I WENT DOWN THEIR AFTER SITTING AROUND FOR 20 MINUTES THIS SKIINY WIZEL CAME OUT AND SAID PABLO WAS BUSY WITH ANOTHER CUSTOMER AND SAID WAS I THAIR FOR THE CAMARO AND I SAUD YES THE SS HE SAYS SORRY AL SOLD

THEN WHY THE HELL DID THE FANANCE MGR CALL ME 15 BEFORE AND SAY WE GOT THEM

I TOLD HIM THATS FOR THE LIE AND THEIR ARE 10 OTHER DEALERS THAT I CAN GO TO HE SAID

GO THEN YOU WILL BETTER OFF LEAVE


LIES SCAM BEWARE STAY AWAY

LOW CLASS PERSONAL AND THEY LIE TO CUSTOMERS


SO GOING TO ESCONDIDO TOMARROW AND PAYING CASH FRO MY CAMARO THEN I AM GOING TO DRIVE IT RIGHT IN THEIR AND ASK FOR THE G.M



SO IF YOU WANT LIES BEING TREATED LIKE CROP GO TO
Courtesy Chevrolet

Let me start by saying that I am 37 and I have a Bachelor's Degree in Biology. I sent off an email request for leasing information to this dealership and was contacted via email by Carlos. I told Carlos what vehicle I was interested in, what I had to trade-in and that I was looking to put no money down. Which I was told would be no problem.
Show up at the dealership at our appointment time and Carlos has gone home with a headache. The moron that they stick me with can't even tell me if the vehicle I wanted to purchase was sold or was in Arizona. Next they offer me $800 for my 1993 Nissan 240sx which I had just recently put $1400 into for new brake pads/rotors, oil and transmission fluid change, and new high performance tires which had less than 100 miles on them at the time. On top of that they wanted $1000 down.
These guys are crooks. They have no idea on how to run a business effectively and the word courtesy or any take on the word courteous itself should be stricken from their name. They were not helpful and the guy helping me was more interested in looking at the pretty, shiny new cars to even stop and take the time to hear what I was saying.
Stay away from this dealership. Go to CarMax, I was treated well there and though I didn't drive off the lot with anything the person I dealt with was friendly, courteous and upfront. Soon as I pull some finances together I will be buying my car from them.

What an excellent experience: We just purchased a new Tahoe last night and had a wonderful experience from the time we walked in, to the time we drove off! Our salesperson was very helpful, he described all the features of the SUV to us, and assisted us in making sure we got the best price. We couldn't be happier. The kids love it too!

If you are considering buying a car, hopefully Chevy, come here. The service is awesome! Very friendly. The prices are about average but they'll knock the price down for you a bit. ...