Only true furniture store left in town. Great quality. Not put together furniture

I wish I would have researched these crooks before I purchased, I see now there is a lot of negative information about this place. The selection is very good, prices were apparently (at the time) reasonable, and the salesmen appear helpful. We soon learned none of these to be true. They delivered a defective sofa and tried to conceal the damage by bunching up the fabric around the damaged area. They refused to offer any remedy unless I promised to purchase more furniture. They finally repaired the damaged sofa and I kept my word.

I later also learned the salesman who sold the sofa lied about the stain protection we had purchased with the sofa. Salesman Scott sold a protection package that a professional comes to the house to clean any stain. Reality: the sofa gets stained, you get an 800 number to call and they tell you how to clean it. Also, but it only covers human food and only for 5 years...$160.00

The second order of furniture was even worse. They tried to deliver a dining table set completely different from the set we had purchased and wanted to charge us more money for the one we had selected and paid for. We obviously refused the set and now they are refusing to refund the money. The other piece they delivered was a large TV stand which was defective and damaged our wood floor. I have tried to convince them to resolve these matters but office manager Jan Goebel only hangs up the phone on me.

Don't be influenced by the positive feedback they have here, they write them themselves to offset their real customers’ feedback.

If you must consider Consumer Furniture, protect yourself by taking photographs of what you purchase and record the statements of the salesman, especially salesman Scott. It probably won't convince the crooked Consumers' management to make things right but your attorney will appreciate it later.

Great quality at a great price . Some stores sell cheap furniture at a cheap price.Consumers furniture sells well made furniture that will last and met the best price I could find.They are one of the only stores left locally and they have been around since mid 1970's. They must be doing something right.

I had been their once. Their selection is pretty good. I decided to comparison shop. I found what I wanted at another store.
Later, we were in need of a new Bedroom Mattress set. We showed up, the guy at the door immediately told us to go shop somewhere else...That was so awesome, but I drive a new TL, my wife has a new Honda van...personal message to the long hair guy with the bad teeth, minorities have money...If you made so much money, go get your teeth fixed.

You would figure that they would take care of new potential customers, but oh well. I like to take my business where it's appreciated.

I appreciate the huge selection that they have. Their sales staff is attentive, however, they don't attack like some furniture stores. I have found their prices to be a bit high, which has made me comparison shop, but when I find the right piece that will fit where I want, I will gladly go back to this store.