They forgot customer service by Iwo P. at InsiderPages
To be fair, this place has great displays - entire bathrooms and kitchens. It is really nice to see things exactly how they would look in your home - not in a catalogue. But each time I visit the store, service is usually impossible to obtain. The salespeople always seem to be very busy or elsewhere. Getting anyone's attention to ask questions or to place an order is hard, and it is harder still to get real answers. When a sales person is cornered he frequently does not know the answer to your questions. Every single time I visited the store, I ended up leaving in frustration and going to another place to buy what I needed.
PROS: nice displays
CONS: no service
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