Last year I was having some hard start problems with my Classic and was searching for the right shop to not only take care of the problem, but to build an all important relationship with. I started out taking it to the "other" shop in town, and after 3 misdiagnosis and shotgunning parts at it, I decided to take it to Brent at Columbia Rovers. What an experience! They stuck with it and figured it out. They found discounted parts and the labor was quite reasonable. Since then I have had them do some upgrades and other work to my truck with great results. I will not take my truck anywhere else, in fact I drive all the way from Bend to have it worked on. Thankfully they are opening a shop in Bend this year!
Pros : Everything you could ever want from a Rover shop....... And more.
June of 2008 we became proud owners of a 1995 Land Rover Discovery. We unfortunately knew very little about the vehicle. I suggested to my husband that since we knew so little about the Discovery, and what needed to be repaired and that unfortunately we knew no one in Salem, OR that could help us that we had to find a company other then the one that the tire company had dealt with. My husband found Columbia Rovers! We talked to Ken and Brent at Columbia Rovers. They were both very knowledgeable about our Discovery! This really put us at ease especially since we live in Keizer, OR; have two boys and busy schedules. Ken kept in contact with us letting us know what was going on with our Discovery. It was wonderful! I am going to call on Columbia Rovers for all of my Land Rover Discovery needs.
In fact… Recently our family was driving down I-5 just before the Terwilliger Curves when we blew a tire. Since we didn’t know of anyone in the area to call and we unfortunately don’t have AAA I decided to take a chance and call Columbia Rovers. It was a Tuesday evening after 7:00pm and Brent answered the telephone. I was so surprised. I was just going to ask him if he knew of a tow truck company to call, but he asked why I was calling, I told him where we were and about the tire. He said that he could come out and take a look at it because no truck driver in town had the tools that could fix it. I was so impressed. Within 30 min there he was on the ground with my husband changing the tire! It was the most satisfying experience. I cannot begin tell you how impressed our family was and still are with this company. They really care about their customers. So all I can say is that I will always continue to call on Columbia Rovers!
Carolee & Matthew
Keizer, Oregon
Pros : Service, Knowledgeable expertise, friendly, willing to help out!
Cons : There located in Downtown PDX (but it's worth the trip!)
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