Cogan managed my property for little more than one year.
Cogan managed my property for little more than one year. Tenants moved out and I was notified by utility company, not management company that I had a vacancy. Tenants were gone for over 2 months, yet typical management clean up was never conducted: bathroom left with excessive mildew; drapery system destroyed and not repaired; nails remained in walls throughout townhouse; stove, refrigerator, dishwasher and sink all left filthy; at least two screens broken/not connected to windows; and shelving system not repaired. YET, cleaning and repair company claimed to have cleaned. Was promised multiple times that work would be completed, but never was; "items" left by previous tenants in garage, on deck and in entry way never removed. After nearly 3 months of apologies and no rental income (I'm much too patient), I opted to terminate services with them. (I am living outside of the state and needed to fly back and forth at least 3 times to check on my unit personally.) Additionally, they contracted for work to be performed on my deck - paid ~$6K, and work was performed extremely poorly. Planks not tacked down completely, trellis system ripped out and not replaced (still sitting in garage today), paint only located atop approx .25" of planks, etc... I have owned several properties and never experienced such poor service from a property management company. I strongly recommend not seeking services from this company.
I will be reporting them to the BBB as well as seeking compensation for all the money lost during my time with them.
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