Being a newcomer to the city of Memphis I have been looking for a while to find a place where I could go get my hair cut. I have been looking since right after Christmas and have had one bad experience with a salon WHOM I WILL NOT NAME. I ran across a matchbook with their phone number on it and gave them a call seing as how there was no way in hell i was going back to the last place I had the DISSpleasure of going to. When i called the first time I didn't recieve an answer, but i waited about fifteen minutes and gave it a second try and Andrea (can't remember if that's correct) answered the phone and was MORE than polite, and willing to scedule me an appointment. I told her I could be there in fifteen minutes and she said I was on the books and could come on in. when I got there I was greeted warmly by the girl behind the counter and was aked to take a seat seeing as how i was early and the stylist was busy with her previous client. I waited about fifve or six minutes and was then taken to the chair and COMPLETELY catered to. The stylist (lambeth) asked me what I wanted to have done and followed the directions TO A TEE! "And that aint easy given my untold amount of COW LICKS! LOL" i told her about my previous experience I had had with the other salon and was assured that I was not the first to have a bad experience. She kept the conversation flowing and made me completely comfortable wile in the shop. WHICH WAS VERY CLEAN AND WELL DECORATED! Very rarely do you find both in the same location LOL! After she finished I paid the "gal" behind the counter and was on my way. Getting out of the parking lot was a little tough, but given the professional service I recieved in the shop I did not mind. I would recomend this shop a million times over and would let anyone who is in the area know that Lambeth does a great job!

I called at about 4:15 on a Saturday afternoon and she was able to work me in. Then, I got there and had no idea what I wanted. She was able to create a look that I love and I get constant compliments!!! And, I had fun the whole time I was there. What a great place!!!!!

I went here to get my hair cut and colored before my wedding and Rebecca did such a wonderful job that I've been singing her praises ever since. She discusses what you want the moment you sit down in her chair and she actually listens and knows what I mean when I say "NOT PLATINUM BLONDE!" My haircut was also so perfect. She fixed what another girl messed up and I looked like a million bucks on my wedding day. Can't wait for her to make me beautiful again!

My haircut was a little less than a year ago. I was new to the city and recommended by a friend to see the owner (I think it was Rebecca) at Cloud 9. The reviews online were great so I thought I'd give it a try. Her client scheduled before me came late (after I was already there) and work with that client first, so I wasn't started until 45 mins after my scheduled appointment. I have a lot of patience so I wasn't upset when it was finally my turn. Unfortuately my experience only got worse. She would ask me questions about my hair then cut me off before I could answer. She ignored anything I told her only later to imply that she should have listened. While cutting my hair she was very rude to her front desk worker. I've never seen anyone treat an employee like that in front of customers. After she had finished my hair looked aweful. My layers were very uneven and blotchy. It was the worse haircut I've ever had. It's the only time I can remember ever leaving a hair salon unhappy.

for all my cyber friends, i wanted to share with you a wonderful experience that has made my confidence soar. my new beauty secret is Amber at Cloud 9. A friend refered her to me. The end result was amazing, I almost didn't recognize myself, and it took a little getting used to my update, but wow. My husband says it's the best my hair has ever looked, and my friends compliment me now. She colored my eyebrows and waxed them, which gave me a mini face lift. I never had anyone cut my hair like she did. It now has so much texture, and makes my job styling it so much easier. Thank heavens. She is a perfectionist, and she took her time with me, unlike other stylists who rush through my appointment and leave me disappointed and confused. I'm so pleased. Make sure and give yourself some time. It's worth it.