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Motorcars Toyota

2950 Mayfield Rd, Cleveland, OH 44118
Motorcars Toyota Mojo 3/ 5 http://www.mojopages.com/biz/cleveland-oh-motorcars-toyota-15709169
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(10) Motorcars Toyota 4/ 5 stars 10 http://www.mojopages.com/biz/cleveland-oh-motorcars-toyota-15709169


This business is categorized as a Oil Change business. Motorcars Toyota is located in Cleveland. For the convenience of their customers, languages spoken include ENGLISH . They can be contacted by calling (216) 321-9100 or going to their website . They accept American Express, Visa, Check, Discover, Master Card. for payment. They have a total of 10 reviews, 7 positive reviews and 2 negative reviews.
Brands:
  • Toyota
Associations:
  • Better Business Bureau
  • Future Heights
Products and Services:
  • 4Runner
  • Camry
  • Camry Hybrid
  • Corolla
  • Express Lube
  • FJ Cruiser
  • Highlander Hybrid
  • Land Cruiser
  • Matrix
  • Parts Center
  • Prius
  • RAV4
  • Rent A Car
  • Sequoia
  • Sienna
  • Signature Dealer
  • Solara
  • Tacoma
  • Toyota Certified Used Vehicles
  • Toyota Tire Center
  • Tundra
  • Yaris
Area Served:
  • Nationwide
Year Established:
1974
BBB Rating:
A+
Business Started:
09/01/1995
Contact Information:
  • Mr. Chuck Gile, GM/V.P.
  • Mr. Jon Hoyt, Treasurer
  • Mr. Lee Seidman, President
Licensing:
  • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include:
  • Ohio Bureau of Motor Vehicles (BMV) 1970 West Broad Street, Columbus OH 43223 http://www.ohiobmv.com Phone Number: (614) 752-7500 Fax Number: (614) 752-8410
Votes (10)
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Customer Ratings
5 Star:
(7)
4 Star:
(0)
3 Star:
(1)
2 Star:
(0)
1 Star:
(2)
First To Vote
Citysearch User
Dick1

Dick1

Sunday, September 14, 2008
Rating:
 
Value:
 
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Quality:
 
Pleasant and prompt service.
Pleasant and prompt service. Aaron was thorough in his explanation of what would be done and the options I had. He responded as I walked in the door. Smiled.
I found the web method of trying to schedule the appointment totally inadequate - The earliest appointment was at least a month off whereas by phone I could be taken care of the nest day.

Read more at cleveland.citysearch.com
Pros: See comments
Cons: See comments
Recommended: Yes
HarpsL12

HarpsL12

Friday, August 29, 2008
Rating:
 
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Fair customer service
I made an appointment 1 week in advance and still had to wait once I arrived-it took almost 1 1/2 hours to get an oil change(int the past it only took 30 minutes)-the service representative was not understanding when I tried to explain I was not aware the huge increase in cost for oil change-which she said occured in June-I was at service dept in June and was not notified -or did I recieve e-mail about such a huge increase-and then rather than try to ease my concern she told me I did'nt have to get the service if i did'nt want to-which I knew-but informed her-I had moved and the trip is too far to keep repeating this drive. I have been coming here for more than 10 years and expected to have a little more concern for my continued repeat business. Also when I got home I noticed my slip said I refused maintence service-I was never asked-I always come regulary for my service. I don't appreciate it looking as if I am not doing proper maintenance of my vehicle.

Read more at cleveland.citysearch.com
Pros: night hours for service
Cons: long wait
Recommended: Yes
JevanAlanBeau

JevanAlanBeau

Wednesday, August 27, 2008
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Good customer service
y first regular maintenance experience was pleasant. Toyota understood my extra effort in a 2nd trip for the detailing of my car, and the fact that I showed up for my first maintenance too early due to misinformation. I enjoy my Toyota Yaris, and others have stated that it looks nice in white. My Yaris drives well/comfortably. Recently I had to put both rear seats down and move the front passenger seat forward to allow room for an 8-foot drywall wall support that I purchased at Lowe's Home Improvement Center. The Yaris is small but it does have room. The Service Adviser was very professional and efficient. The 5,000 mile first regular maintenance on my Yaris only took about an hour or an hour and 15 minutes to complete.

Read more at cleveland.citysearch.com
Pros: Service staff during my maintenance visit were friendly and professional.
Cons: I was not allowed to negotiate down from the car's sticker price.
Recommended: Yes
GundamMoonLover

GundamMoonLover

Tuesday, June 10, 2008
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Nighttime Service...? No way!
It absolutely floors me that Motorcars Toyota has a service area that is open until 3am!! I don't think there are any other dealerships out there with hours like that. Plus the late night service staff is amazing. The people are so helpful, nice and funny. The waiting area is pretty cool too. Free access to the internet, complimentary cookies, snacks and drinks, and phones that dial out if I need to call someone to pick me up. If I don't have someone to drive me home... there is a shuttle service that would take me home and pick me back up if I need it. How awesome is that?? I totally recommend going to Motorcars Toyota for your next service visit... I know i will!

Read more at cleveland.citysearch.com
Recommended: Yes
LuisRivera

LuisRivera

Wednesday, June 4, 2008
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Best Dealership in cleveland
Motorcars Toyota is an extremely high quality dealership. They really took the time to make sure I was purchasing the right vehicle at the right price. The sales staff is knowledgeable and helpful. My salesperson even came in twice on his days off to accomadate to my schedule. They really value helping people and I will continue to do business with them. I have used their service department in the past and they do great work for a good price.

Read more at cleveland.citysearch.com
Pros: Fair- Honest- Caring
Cons: n/a
Recommended: Yes
1
Business Details on Motorcars Toyota

BRANDS

SERVICES

OTHER

Categories:

Languages:
ENGLISH

Payment Types:
American Express, Visa, Check, Discover, Master Card

Phone Numbers:
Fax: (216) 321-0906,
Secondary Number: (216) 932-2400,
Primary Phone: (216) 321-9100,
Toll Free: (888) 860-510,
Secondary Number: (888) 860-5107,
Secondary Number: (800) 588-7186