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Clear Lake Nissan

2150 Gulf S Fwy Webster League City,TX 77573 map
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This business is categorized as a Car Manufacturers business. Clear Lake Nissan is located on 2150 Gulf S Fwy in League City. They can be contacted by calling (281) 557-5300 . They have a total of 5 reviews, 1 positive review and 4 negative reviews.
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First To Vote
amanda33
Level 1
Monday, October 20, 2008
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Very nice people.
Pros: Good customer service.
Cons: no cons
Price Range: $10,000 - $25,000
Recommended: Yes
cyndiwhooo

cyndiwhooo

Saturday, August 1, 2009
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Horrible Place to Buy ANY Car.
As other reviewers have said, I called the dealership in regards to a couple of cars I saw online and was told by the Internet Manager that they were both there. When I arrived, they were no where to be seen and they said they must have been sold. Then they proceeded to convince me that the manual shift sedan version of the car I had been looking at was comparable (I explicitly said I wanted an automatic hatchback and that I would not purchase a manual or a sedan).

I test drove a couple of cars and found one I absolutely loved, much to my dismay, because after being at this dealership 20 minutes I realized this place was crawling with stereotypical hotshot car salesmen who repeatedly told how they'd been cutting good prices all day.

They told me they wanted to help me and that making their customers happy was their top priority and yet they refused to budge or even consider negotiating without some sort of commitment (either by check or by this weird handwritten pre-commitment they wrote on the back of one of my forms after we'd sat there a while). It took them over an hour and a half to appraise my trade in and once they were finished it was almost impossible to get the key back. We ended up leaving after sitting around for 3 hours and hearing stories about how one manager "worked 3 jobs and slept 4 hours a night to get a car he loved when he was 16..."

As soon as I left the dealership they called my house and asked to speak to my dad because I'd told them I had to talk to him before I did anything -- rude. I was the sole buyer of this car.

Gabe called the next morning and we gave him our price again and he said okay meet us in an hour. We waited around for 30 minutes once we got there for Gabe (by the way, avoid this little man at all costs) to meet us, though he knew we were coming. When he did he didn't even have our paperwork ready though he said he'd been working on it all morning. He came in and told us we had to buy a $500 service package to take care of us -- I told him I didn't want it but he said there wasn't an option they "give" it to everyone.

We left again with fairly reasonable terms but were uncomfortable with the high pressure situation. Gabe called us later and said they could meet us in the middle so we went back (I REALLY liked this car) and expected to speak with him. We ended up "working with" with another salesman, who was our liaison with Gabe, and signed the paperwork (Gabe never said a word to us on this third trip there). I was told I was on a special student discount plan to where my interest rate would be very low and the payments were within the range I told them.

We sat around for 3 1/2 hours waiting for the finance guy to call us in and when he did our payments were $40 a month higher, the term was a year longer, and my interest rate was 1.5% higher than I had been told. He's said, "that's what the salesman said he told you," -- he did not.

After bargaining another 30 minutes I got my payments down to where I wanted them. We were told we had to wait to tell our salesman we were leaving, which took another 10 minutes.

I love the car I ended up getting, but all the hassle was (almost) not worth it. Avoid this dealership at all costs -- they will straight up lie to you and keep you waiting for hours on end, literally.

Read more at houston.citysearch.com
Pros: Salesman offered to buy us cokes with own money.
Cons: Everything else besides the cokes.
Recommended: Yes
MrsWalsh

MrsWalsh

Tuesday, May 5, 2009
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Big Disappointment
I was contacted several times by a internet salesperson and eventually responded to her email and said we had given up interest for a while after some of the horrible treatment and ridiculous trade offers we'd received at other dealerships. She was really nice and requested that we give her 10 minutes of our time to appraise our trade and said they have a buy-back program in which they guarantee 120% of NADA value for your trade. Sounded great! It just so happened that day a salesman we'd had previous contact with at another dealership contacted me and said he could come down to $32,620 on the new car I wanted to buy. That was the best price I'd received and asked the saleswoman at Clear Lake Nissan if she could match this price and specifically said I did not want to drive out there and waste our time or her time if she couldn't. She agreed to match the price so we drove down the next day thinking we were going to buy a car. We knew exactly what we wanted; she said she had it and could meet our deal and give us 120% NADA value on our trade.

Needless to say, we were extremely disappointed to get to the dealership at our scheduled time only to have her tell us she'd taken another customer right before our appointment time and was passing us off to someone else. Before leaving us she said she couldn't get me the color car I wanted for the same price, and that the color I wanted was going to be at least $1,000 more. She knew exactly what I wanted prior to coming to the dealership and as soon as we walked in she started changing the terms. Her quoted time of 10 minutes on the appraisal turned into over an hour as we sat there waiting for someone to come talk to us. When the salesman finally came out he offered us the color I wanted for a lot more money and gave us less than 100% value for our trade. We were furious to have had our time wasted and the salesman said we had a valid complaint after getting the terms in writing from the original sales person prior to coming in. He then had the manager come over and speak to me, but he didn't apologize for her mistake or offer to help us come to another arrangement. His terms were firm (and ridiculous) and he was condescending and rude in speaking to me and even seemed angry that I would expect what had been offered to me. I told him he needed to speak with his salesperson because she was the one who offered the deal. What a waste of time. They lost a sale because they won't honor the deals made by salespeople and aren't flexible enough to come to an agreement to fix the problem.

Read more at houston.citysearch.com
Cons: Don't honor internet quotes or appts; rude, inflexible mngr
Recommended: Yes
benchrest

benchrest

Tuesday, August 12, 2008
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Scam Dealership. Unethical practices. Beware.
Scam Dealership. They advertise low priced vehicles to get you into their store and then those vehicles conveniently end up being "just sold" just before you get there. Then the salespeople try to get you to buy one of their other overpriced vehicles. If you ever have a similar experience of "Bait and Switch" with ClearLake Nissan, file a complaint with Nissan headquarters or Texas Attorney General's office.

Read more at houston.citysearch.com
Pros: None
Cons: Scammers and Cheats. Some Rude Salesmen .
Recommended: Yes
amanda33

amanda33

Sunday, April 20, 2008
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customer service
said they would fix the car and never did, it was a pre-owned and had a couple things wrong with it but they did say they would fix it. We took it in and they fixed half of the stuff and by the second time we took it in (3 days later) they said they never were going to fix it. They also sold us a car that doesnt pass inspection, we have only had it 34 days.

Read more at houston.citysearch.com
Pros: We got tint and 10 dollars in gas.
Cons: everything!! The car wasnt even cleaned before they gave it to us and charged us a protection plan.
Recommended: Yes
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Business Details on Clear Lake Nissan

BRANDS
Nissan

Phone Numbers:
Primary Phone: (281) 557-5300