do not be fooled by a company that has no BBB credentials... there IS a reason!
heed the warning, if you use these crooks you will be sorry!
they do terrible work and are very unethical!!

Cinderella Pools was referred to me by the pool service I hired to maintain pool during listing period of sale. Susan Tessier was wonderful to work with. She stood behind her commitment to provide excellent service. I was very pleased with results of repairs to pool and she went above and beyond to insure all commitment was met...

these hillbillys quoted a job for my pool which was sooo outrageous ,but i could find anyone willing to the this type of work in SA or austin- period.
anyway I decided to do it anyway, here's how it turned out.
-susan (cinderella pools owner) told me job would take 3-5 days... total time 25 days. NOT because of weather delays but because workman would show up for 1-2 hours and LEAVE!!!!
-they destroyed $900 worth of pool lights by not turning them off when pool was drained (on timer for night time running- overheated) then tried to blame me!
-did not complete job and wanted to get paid in full(50% deposit was given up front) ADVICE: do not hire companys that do not have the cash to buy supplies on thier own!!!
-job was not properly done as rust streaks from pool light fixture (that was dripping and staining bottom for the 25 days) bleed thru top coat after 1 week!
- susan threatend lawsuit by way of her sister (lawyer) for non payment of remainder of balance but never went thru with it. which of course i was dying to see a judge over this bullshit job they did!
MY advice is STAY AWAY!!!!! I tried to querry via internet this company but found nothing to help me decide if they are legit. I hope my review saves you the hassle and money!!!

they promptly came and repaired my pool which was in dire straights...they were friendly and reasonable with their prices...susan really took care of everything the pool needed and now i don't even recognize it...the kids love it and i can't keep them out of it...thanks for all of your hard work susan i don't know what we would have done without you:)

Marc contracted us to paint his apartment pool in December, remember how bad the weather was? He received a lower bid after work had been contracted and money changed hands. He immediately set about to get some of his money back. He and his staff were told to turn off the pool lights before we drained it as the switch was in a locked room. They did not and the bulbs burned out. Mark had the entire fixtures replaced at my expense. The job finished a week late due to Marc rescheduling the painting on one of the few good weather days we had to work with. When the pool was filled, some dirt behind the new light fixture ran down the wall into the pool. All it needed was a little brushing to clean it off. He used this as a further excuse to keep the second half of the money, about $1,300. So I guess Mark wins, he got a great job at 1/2 price. But why did Mark not call me since December? Why did he wait until mid-March to complain on the internet? Please contact me should you have any questions concerning this job. I have before and after pictures I like to show you. You be the judge.

To Helen K. - I don't know who you are, but if you will contact me, I will be happy to do what I can to make your job right..

Susan Tessier, Owner
Cinderella Pools
210 355-0845