One very rainy day I needed new windshield wipers and I had a newborn baby in the car with so I could not exactly go in and out of places looking for them. I pulled up to Terribles and as they were closing the manager came out and assisted me. Another time I was running low on coolant and since i know nothing about cars I went back to them for help and yet again the manager came out and helped me he even looked under my car to make sure i did not have a leak. As a woman who knows nothing about cars they could have taken complete advantage of my ignorance but instead helped me!