You don't know who the landlord is. There is only managment that lives on the property. The man who does the work around the property is nice and does a good job, but the lady will yell at you over nothing and is always in your business. I was never able to get my bedroom under 80 degress because the floor plan is not ment for a wall unit. The lady will lie and say that they put down new carpet so that they can charge you more, and post signs saying that the late fee is $35 when the agreement signed said $25.