Best Agent in Greensboro! I have been a customer of Charlie Ganim's State Farm agency since I moved to Greensboro in 2006. I have been a State Farm client all my life, but was looking to find a local agent upon my move to North Carolina. Charlie's office came highly recommended to me from my real estate agent. Being new to the area, I was glad to have a recommendation and immediately set an appointment. While my experience overall with State Farm has always been one of great customer service, I have never had an experience before like the one I've had with Charlie's office. This is a team who knows how to deliver exceptional customer service! I've gotten to know everyone in the office by name and truly feel taken care of every time I call or stop in. What sets Charlie's team apart more than anything, though, is their fantastic follow-up. I receive regular communication from their office, including special notes on my birthday and when they haven't heard from me in a while. Another fantastic feature of this office that sets it apart from others is their willingness to do a free annual review with you. It's so nice to know that I can spend time with my agent to review my insurance and be assured that my coverage is always current with my changing situation. Recently, after a review, we were able to increase our coverage and save money on our monthly premiums! I love knowing that I'm paying competitive rates for my insurance, but unlike with other companies, I can be confident that State Farm will be around to pay on those policies should I ever need them. Can you say the same about other companies? I wouldn't work with any other insurance company, and if you're looking for the best agent in Greensboro, you have to call Charlie and his team. You won't regret it!

We had insurance through the Ganim office and we never met him. The representative that helped us messed up our insurance causing a lapse in coverage. He kep reassuring us he would fix it but never did. When we called Charlie Ganim he claimed to know nothing about it and refused to help. We took our business elsewhere.

We used state farm in particular, Charlie Ganim for about 5 years. He is a very personable guy and is always out talking to his clients. However, when we went there we always worked with Rose who is awesome! She basically runs the place. We did have a claim once and they were helpful, but of coarse we got referred to corporate.. They were a pain. The only reason that I didn't give them 5 stars was because I had an IRA with them and I ended up losing quite a bit of money in it..(that was before the economy tanked)