The first time I went to Charisma, I was treated well. Jenny J did my hair and she did a fabulous job. I was unsure of what I wanted exactly, but she guided me to a cut that was perfect for me. Unfortunately, she does not work there anymore. I found this out last fall when I called to make an appointment. Today, I made the mistake of walking in to see if I could get a cut. A cheery sign outside the front door says "Walk-ins Welcome!" I know that does not automatically mean walk-ins will be fit in, but they might want to change their sign to say "We make walk-ins feel like they are completely worthless." I walked into the reception area and an older, short-haired blonde lady looked at me like I was invading her personal time. She did not ask me what I needed. I had to speak up. I said that I would like a haircut and she laughed rudely, like I had insulted her. She claimed that she was booked all day. She went to the back to ask another stylist if she had room in her ...