The staff at The Cat Hospital saved my cat's life. I found their staff to be top notch from the first call to Janine to my exit with my recovering cat.

Drs. Shanker and Hanney took care of my cat. Dr. Shanker explained my options and the cost of care carefully. I appreciated this because it allowed me to choose the treatment vs. fear unknown costs. He answered all of my "what if" questions patiently.

Dr. Hanney clearly outlined the discharge plan for my cat and took what I feel was too much time with me. I felt guilty keeping her occupied for so long. She listened as I told her his case history and my concerns. She addressed all of my concerns.

All of the techs and front office staff were kind, sympathetic and professional. They let me know that I could visit or call whenever I wanted during business hours. I called and visited daily during his stay. I got updates by phone and in person. I left with detailed instructions for medicating my cat and all items necessary for doing so.

I feel the charges were fair and accurate. The facility was extremely clean and well maintained. I felt that my cat received excellent care! I would recommend this facility to anyone with a cat. They are truely cat lovers at The Cat Hospital!

Switched our cat care to the Cat Hospital about 2 years ago and have been really pleased with the care and the overall approach to care. Rather than tell you what must be done they come alongside with suggestions and let the pet owner make the decisions.

I went there only twice. I agree that the front desk staff are not friendly at all. I had to board my girl there. When I picked her up she was in a another cage and didn't have the blanket I left her. My cat didn't eat the 2 days she was there. The Cat Hospital... the should name it something else. We all know people with cats can be a little picky - LIKE A CAT. The Cat Hospital needs to be more sensitive to our animal's an owners.

Front desk staff inefficient and not entirely friendly. Dr. Hanney is great; the clearly explained to me the treatment course and price. Dr. Shanker has terrible cat-side manner, terrible customer manner, and tries to sneak extra charges. I got the feeling that he didn't think explaining to me the treatment course was worth his time. It takes about 40 minutes to pick up kitty at end of day due to staff never being able to locate files and enter charges. I hate to bag on the front desk staff, as I get the feeling that 1. they are treated very badly by Dr. Shanker and 2. they are probably overworked. However, it makes it VERY difficult when calling to get an update, or to schedule an appointment.

We have had 2 cats, Oscar and Felix, for 5 years. Dr.s Shanker and Hanney have been their primary vets for their whole lives. In February, after a stunning 4lb weight loss in 3 months,(traced back to industry poisoned cat food), Oscar was properly diagnosed with moderate kidney disease. It is now November, and after 9 months of twice-weekly fluid injections, an iron supplement, and a special diet, he has regained 2.5 of those pounds. The Cat Hospital saved Oscar's life and I am eternally grateful. The staff is always ready with a smile, and kind and compassionate. I am so glad that I chose to bring my boys here and I would recommend that anyone do the same.