I own a home in this park and have lived here for 3 years. I have always been treated with respect and in a professional manner by the manager and her staff. How anyone can blame the manager for the recent electrical problems is absolutely unfair and ridiculous. She has handled this fiasco with class and has been overwhelmingly communicative with the residents. It is not her or her staffs fault that the electricity kept going out but she has always been available to respond to each occurence.

I have lived in 3 other parks over the past 20 years and this park is by far the nicest and most professionally run community I have lived in. The rules are put into place for a reason and EVERYONE is held to the same standard, PERIOD. I find it funny that the people who complain the most are the ones who never seem to want to follow rules. If you don't like it here, I say move.

Ann Olson, don't change a thing. You are the best thing that has happened to this park!

What a load of vitriolic swill.
Ordinarily, I would never give 5 stars in any review. However in this case someone needs to offset the attitude of the previous reviewers.
Have I ever been ?hung up on? by staff? Yes, after a conversation, a thank you, and a good buy. Sometimes, when things are hectic, or in the middle of a problem. I will be asked to shorten my conversation, but always treated with respect.
Now then: Recent problems. If you take the time to understand the nature of the problems, and the solutions to those problems, you would also know that staff is not only doing what they can to solve them, but are also living through them. They have no lights, fans, air conditioners, TV, etc.
The latter outages were in fact caused by the person that the fuel company sent to refuel.
He refused to fuel while the generator was running, a perfectly safe procedure. Since he was not employed by the generator company. He could not restart it. Therefore the delay.
He also damaged something in the generator when he fueled on that fateful Saturday, causing the failure Saturday evening.
To prospective buyers: a great place to locate, easy to get to the major highways, shopping, and entertainment. Not to mention the LIGHT RAIL.

Obviously those that are satisfied are the old folks. Yes Ann caters to the old folks and makes life difficult for middle age working people. She has NO respect for us and is very rude. We have nice homes, nice yards, work HARD, and pay ALL our bills!

Ok so yet again yesturday sat. 5/31 the power went out twice. Do you think the manager has given us any news as to what is going on. No not even one of her very unproffesional letters she writes us telling is how peopl are not doing things they should. Well she is not doing what she should and so of course she won't write a letter cuz she is not the inocent one yet again. All peol ewant are answers and she can not give anyone them...Just tell us what is goign on. Please everyone call the # writen below by angelkat512 and complain about how she is as manager. The truth is all they need. So if you are looking at buying in this part we have wonderful residence but the management is little to desire. They do not care about the tenants not even the elderly ones just like them, nor do they give you answers to problems that have been arising in the park for 3 weeks now. Oh and if you liked to be hung up on and cused at by manager when you are calling with concerns than casa de amigos is just right for you. Glad people gfinally took a stand last night to bad Ann Olsen is a coward and yet again won't give us answers.

The manager at Casa De Amigos Ann, is the most belligerent, rude, and inept individual that I have ever come across. She is rarely available to speak with, and when she is available, and you do speak with her, you will wish that you hadn't. What you will get when you voice a valid concern about your space or an issue is blown off, spoken to rudely, or even hung-up on. The current manager Ann has even sent written letters to all residents regarding things that are bothering her about the park....which is interesting, because when a resident voices a concern it is ignored....but she expects to be taken seriously. In these letters she sends, he tone and and attitude is just as terse as when you speak to her off the phone. She is usually insulting in the letters she sends, so much so that you wonder how she gets away with it.

Recently, we have had three power outages that have only affected our mobilehome park, and none of the other areas around us. That is 3 power outages in the last 3 weeks. When I have called the main office, I was met with 2 different individuals, both of them extremely rude and dismissive. I also asked the last one to please give me the phone number of the company that owned the mobilehome park....she refused to give it to me.