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Cary Transmission and Auto Care

101 Havensite Ct,, Cary, NC 27513
Cary Transmission and Auto Care Mojo 3/ 5
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(16) Cary Transmission and Auto Care 4/ 5 stars 16


This business is categorized as a Transmission business. Cary Transmission and Auto Care is located in Cary. They can be contacted by calling (919) 462-3495 . They have a total of 16 reviews, 13 positive reviews and 3 negative reviews.
Number of Employees:
1
BBB Rating:
A-
Business Started:
02/01/2007
Contact Information:
Mr. Mitch Helms
Votes (16)
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Customer Ratings
5 Star:
(12)
4 Star:
(1)
3 Star:
(0)
2 Star:
(0)
1 Star:
(3)
First To Vote
lauraloo2
Citysearch User

Citysearch User

Tuesday, November 4, 2008
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I'll never take my car any other place by liz g. at InsiderPages
As a female, it's difficult to deal with a lot of auto repair places because some mechanics think it's ok to try to rip us off thinking we don't know anything about cars. I'm glad I found Mitch's shop because he absolutely is not like that. He understands that it's better to treat customers well and do quality work instead of screwing people over just to make an extra few bucks.

I brought my car to him to have the ac repaired the day before a road trip to Florida. He got it back to me the in less than 24 hours and the repair came in to be half the price of what I expected. Price wise, he is very competitive - if not lower than most others. He doesn't mark up the parts and sold me my parts for much less than the Honda parts counter at the dealership was going to charge me retail.

As long as I am in Raleigh, I will take my car to him and recommend him to anyone that needs auto repair.

Please note that his shop has moved across the street into the Bull Tire building - 101 Havensite Ct, in Cary. The phone number is still the same.

Read more at raleigh.citysearch.com
Recommended: Yes
kellyrosen1997

kellyrosen1997

Monday, August 4, 2008
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finally a great shop to work with
Well it is funny how some people only tell some of what happens, but i will say this, i was there with my ford explorer the day the woman cam in for a headlight, it was not 3:15 it was almost 4 oclock, and i was standing outside when she pulled up. Mitch did go outside and talk with her, and was caring about what he saw, and told her the bumper would have to come off the car to install her headlight, he also said this was not the right time to do this, if anything broke while he was taking it apart it was going to be to late, to get parts deleivered and the car would have to stay at the shop, also she was there with her infant child and i heard mitch tell her it is extremely hot in the shop and he would rather see her back in the morning, to me that is going way beyond the call of duty for a customer, so i will say this, i respect what he did and will continue to use this shop....Now about my vehicle, my Ford SUV needed to have the transmission redone and after shopping around for someone who sounded like they had some sort of common sence on the phone, i went to cary transmission, and he told me my vehicle would be done and it was done on time. i also was there the day for my 10 day check when the headlight woman showed up, and he tried to help her and then took mine in, i really enjoyed the guys in the shop, they saved all my old parts and showed me and my husband and didnt treat us like we knew nothing. I have the highest respect for Mitch and Bill, they are very thoughtful and noone could match there price, and as far as i am concerned, the quality either

Read more at raleigh.citysearch.com
Pros: up front with everything, nothing is hidden
Cons: none
Recommended: Yes
LaineyC3

LaineyC3

Thursday, July 31, 2008
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Unreliable
I had a headlight that needed to be installed so that my inspection could pass. I had the headlight ordered, but was just waiting on it to be delivered to me by UPS. I called and asked how much it would cost to have it put in, and also if it would be possible for me to come in whenever the part got to me, since I didn't know what time it would be, I couldn't set an appointment. The man on the phone told me that was fine, to just come on in whenever I got the headlight. He said many nights he's there until 6 or 7 working anyway, so it wouldn't be a problem. That was yesterday. I called back today when the UPS guy wasn't here yet at 2, and asked what's the latest I could bring it in. This time he said 4 or 4:30 would be the latest because he had a hockey game to go to. I got the headlight at 3, and was at his shop at 3:15. He went out to look at my car, told me he'd have to take my bumper off to do it, it would take too long, and he couldn't do it today. I had already told him if it wasn't done today, I'd get fined $250 because my inspection was past due. It didn't matter to him. I was there well before he said the cut off was, but he still wouldn't do it. To me, this is not a man of his word, and I won't be going back there to have the light put in, or anything else done to my car for that matter. I am very disappointed, and out $250 because of it.

Read more at raleigh.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Friday, July 25, 2008
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Realy bad experience
The price may look pretty competent but quality of the service is really really bad. For me mitch said , he will change the tail exhaust pipe. After the repair my car started giving a sound from exhaust. After two months it got broken and I replaced with new one. It cost me $350. It is very clear mitch did not changed exhaust tail pipe. I never go back to this shop again. I request please check with other people experiences before stepping into the shop. My other friends who visited the shop felt same feeling.

Read more at raleigh.citysearch.com
Recommended: Yes
brian19978

brian19978

Wednesday, July 23, 2008
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what a great person to work with
After being told by 3 other local shops about my air conditioner needing to be totally replaced, i just couldnt beleive the parts and the labor would total almost 2000,00 dollars. I did ask about remanufactured parts since the car is almost 10 years old. They said that was the cost of these parts, and i had no choice but to do all of it, or it would never work.I was told by a co-worker to give Mitch a call and see what he says, so i did. After dropping off the car with him< i received a call in about 2 hours, he said that something put a hole in the condensor and the cost of the part plus labor was about 300.00. I asked him, are you sure this is all that is wrong? and he replied, if it doesnt fix it, i wont charge you a single penny, of course with that kind of confidence, i said go ahead and do the repair....and guess what..it WORKS, i will never trust any other shop as long as i am in this area...thanks Mitch you have a customer for life....

Read more at raleigh.citysearch.com
Pros: HONEST, CARING, PRICE
Cons: parking a little tough, but all else was perfect
Recommended: Yes
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