We have been going to this service station for some time now, and everyone there is great.
It is one of the best places in San Diego to have your car Smog tested, fast and fair. The individual who gave them a really bad rating, really ought to have taken the time to find out exactly what Shell Station he was so angry at.
He complains about their "car wash???" , when this service station doesn't even have a car wash. My son met and made friends with the one service station mechanic who drives a car similar to his, and that is how we ended up going to them in the first place. But, we have had nothing but great service and repairs from them, repeatedly, and at a GREAT price, often while we wait.
It is such a shame that someone who obviously had a HUGE grudge against one shell station, over something, then decided to post a "horrible review" about them online, but couldn't be bothered, to take the time to figure out, which service station was which. This service staion is wonderful, consistently. If it were not for this angry person, who is bashing the wrong service station all together, they would have nothing but 5 star ratings.

I have been to many gas station/car wash locations throughout the country and can honestly say that I have never experienced such a disgraceful unethical group that manage the car wash section of this station. Most of the reviews on this station mention the up sell attempts made by the staff. This is typical of most places-no shock there. What is disgraceful is that a $12.95 carwash will provide the same quality as a $100 detail job. I was just in for a complete detail that I negotiated down and came to discover that the services agreed upon were not completed. I approached the manager and addressed the issues we had agreed upon that had not been completed and he proceeded to tell me I was wrong and he never agreed to any of the services. Paying $100 I told him that he needed to complete the work promised. Now I know that the economy is in real trouble; however this is the really shocking part-I was told to keep my mouth shut and get thehell out before something bad happened to my car. I had paid in cash so decided to move on before something was done to me. I HIGHLY RECOMMEND you DO NOT use the car wash. I have never encountered a threat against me while receiving a car wash and I have lived in Washington DC, NY City, Detroit, and a few other rough locations. I believe they might be hiring former criminals there-I saw a few criminal tattoos. You might like to go to another place before you or your car is in danger.