Terrible Service. bad Attitude by steve j. at InsiderPages
I had the worst experience here at the Pembroke Pines Branch. These guys had sens me a coupon for an oil change. The original price was supposed to be $29, but with the coupon it was supposed to have been $ 25.00. After I went to pick up my car, I showed them my coupon, The Asian looking lady(who was very very rude) at the counter looked at the coupon and changed the price that she had there. When I saw the invoice Iwas shocked to see she charged me $36.00 after 4 dollar discount. When i asked her about it, she said that I drive a Honda and that Honda's use expensive oil...Yeah Right... When I asked to talk to a manager he came rushing in with a big attitude and started yelling at me saying that he will change the oil to a regular and that i have to be responsible for the damages that incur. I didn't have a choice because these guys can take it back and do something to the car and make it look like it happened because of the oil. So I decided to let it go... But I'm never ever going to go back to that horrible place again
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