Monday, March 2, 2009
DON'T BUY FROM CAPITAL NISSAN IN SAN JOSE
I personally do not recommend this Dealership to anyone. I am having nothing but a bad experience with the whole dealership. It started the moment I purchased the car (which was recently) and then is carrying thru to using their Service Dept. I am VERY SORRY TO HAVE BOUGHT A CAR FROM THESE PEOPLE! Some of my complaints are they proud themselves to be #1 in Service which I swear isn't true. If I ask a question, I get different stories from the Service guys and no one seems to on the same page. None of them are consistent. How can a person TRUST BRINGING THEIR CAR TO THEM, WHEN YOU CAN'T EVEN GET THE SAME ANSWER FROM THE SERVICE PEOPLE. Plus a couple of them were very RUDE to me when I spoke with them. This is my first ownership of a Nissan and I do like my car, but I must say that I wouldn't ever buy from this Dealership again and I wouldn't recommend them to anyone.
Read more at siliconvalley.citysearch.com
I AM TELLING EVERYONE I KNOW NOT TO BUY FROM CAPITAL NISSAN (even though they like my car) AND HOW DIFFICULT AND RUDE THEY CAN BE.
THEY ARE NOT NUMBER '1' IN MY BOOK SO DON'T BELIEVE THEIR ADVERTISING!
An UNHAPPY Customer!!!!
Pros: Nice car..
Cons: They don't deal when trying to buy! Service Dept. is awful, the people in Service are rude. They claim to be #1 in Service, but thats a lie.