I Just wanted to say "Thank You " to California Sliding Door for Fixing the Sliding door at my parents house.
I was visiting my parents house and could not budge their patio door at all. My dad said its ok, we never use it.
I looked in local phone book and found California Sliding Door Repair and i called.
I got a appt for next afternoon. Two guys showed up one being the owner of company. Within the hour - they had changed the rollers & cleaned up track.
Woo Hoot , When they were done i was able to open door with Ease.
My parents were shocked that this was accoplished at all.
Thank you Terry and Charlie for making it easier to roll this patio door

I called when I could not close my sliding patio door.
I was able to get a appointment for that afternoon.
I was told a price over phone - when the guys arrived they agreed I needed the rollers changed.
They were done in about a hour.
I also needed a working lock which they installed.
Thank You

This is a good company. Showed up on time, had the right parts and made my door roll beautifully for the price quoted on the phone.‎

I wanted to put into writing a formal complaint regarding a service representative named Terry Faber who had an appointment at my home in June 2009. I made the appointment with Terry over the phone. When I described the problem, he told me it would cost $140 to replace my lock. When he got here, he decided I didn't need a new lock, that he didn't have a lock that would fit my door, and that if he had, it would be a monumental task to take the door apart and replace the lock. So, as an alternative, his assistant oiled the latch mechanism, then repositioned the receptor using two screws. The job took ten minutes. Terry handed me the bill for $140 even before the job was completed and told me 'not to worry, it would be okay'. I'm not sure what he thought would be 'okay', but I was not okay. He expected me to pay the full $140, without even addressing the new lock issue. When I challenged him, saying he had not put in a new lock, as quoted, he said he deserved ...