After playing the role of best man at my friends wedding I have
After playing the role of best man at my friends wedding I have the following observations about the facility. The room proper is an art deco gem plenty of space to host an event, wedding or any other large shin-dig. However, dealing with the on-site staff/ manager was a challenge. They badly need to improve their customer service and people skills if they are to be taken seriously. I've lived in Oakland over 16 years and the lack of customer service is 'typical' for certain establishments in Oakland. The deep sigh and constant eye-rolling, monosyllabic responses to basic requests and acting 'put out' to do even the most basic functions at an event was unacceptable.
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