The people here are extremely knowledgeable and friendly. They fixed my wonky horn by replacing the fuse and made sure to explain the cause of the problem. In the end they didn't charge me anything. I will definitely be coming back! (I had a hard time finding the shop because the sign actually reads Jaek's Auto and it's in a small stripmall shared with other auto shops.)

A few months after buying my first car it wouldn't start. It was my worst nightmare - just moved to california and I as forced to make a fast decision about a mechanic! My dad had always taken car of my car back home (shocker). I did a business search in google maps and found a few reviews about Washington Automotive and a link to Bekah's car chick website. I was sold. I called her, she arranged towing and fixed the starter and I've gone to her ever since. Bekah and Jerry are fast, efficient, honest and trustworthy. She explains her services and is sure to double check that you want to pay before beginning work. I have never had to wait long for a service. My front track bar recently split and Jerry had it done in less than two hours. I had gone to brunch thinking it would be longer - Bekah was happy to leave the car and have me pick it up later. Its been three years and I've always taken my car for brake jobs, tires, oil changes and anything else that might need repairing. Bekah and Jerry made my first auto shop patron experience as a 20-something a fantastic one. I can only hope that moving back East I'll be able to find two people with the same kind of service.

I am Rebekah. A customer read this review and suggested that I respond. So here goes:

There is no previous owner. I'm the Carchick and have been for 18 years in California. I believe that the person talking about getting a transmission from Minnesota must be thinking of another shop. We do not recommend getting transmissions from anywhere but a local source. Depending on the car a complete timing belt service could cost $1600.00.

Have a great day. Rebekah

Bekah is fantastic. She's honest and reliable. She's great at diagnosing car problems- but will also take the time to explain them to you, and how she would like to fix it, and why. She won't sell you parts or services you don't need, her prices are honest and fair.
The shop is immaculate, the rest of the staff, including Bekah's partner Jerry, are warm and polite. They recycle!
My friend actually found her in the phonebook- now about 10 of us use her! No one likes having car trouble- but it sure feels great to know where to go!

You can also check out the website at www.carchick dot com

Yes, they do exist. This is a mom and pop type shop and the people there love what they do. The shop is always clean and the folks are extremely friendly. ...