The customer service is HORRIBLE.
This is the worst customer service I have received from any shop of any kind in united states in last 18 years. I bought the bike from them
instead of big chain shop because they offered good service.
But when I took it to service the bike first time the staff was extreemly arrogant. They asked me to come after 4 days and the owner
started giving lecture on why the customer should learn to service the bike at home. (He had already charged me for service)
Also he used very bad and very uncivilized language. He was extreemly arrogant. So please don't make the mistake I made.
NEVER EVER buy from THIs SHOP. This shop offers worst service in the world. The people work there behave like they don't need any business from you. They talk sweet only till you buy from them. Once you buy the nightmare begins. You are better off buying for low end bikes from
target , wallmart,costco, high end bikes from RAI or any other shop
you are familier with. IF you buy from this place you will regret for life.