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Burbank Scales 'n' Tails

1720 W Verdugo Ave, Burbank, CA 91506
Burbank Scales 'n' Tails Mojo 3/ 5
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(16) Burbank Scales 'n' Tails 4/ 5 stars 16


This business is categorized as a Tropical Fish business. Burbank Scales 'n' Tails is located in Burbank. They can be contacted by calling (818) 842-6496 . They have a total of 16 reviews, 10 positive reviews and 4 negative reviews.
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tiffaniecompany

tiffaniecompany

Monday, February 16, 2009
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Rude and lousy customer service
So this place has a great selection of more fish product than anything. They have reptiles but not as much as fish. I would nto recommend this place at all though. The customer service is LOUSY. You can stand there at the register and stand there for ages, while the employees are just chatting it up with some old friend of thiers. Worst of all they keep looking to see if your still standing there as if you are annoying them. The brunette chick is the worst one. She will sit there in front of the register on her cell phone and tellt he customers to wait one second! Then the owner won't even greet you when you walk in. He just looks at you like you dont belong in his store or something. OH well not my loss at all...just dont go here guys your better off takin a drive to Reptiles Unlimited in LB, now that is a place worth goin...

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Pros: large selection of fish
Cons: crappy customer service
Recommended: Yes
Citysearch User

Citysearch User

Wednesday, January 21, 2009
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Another Bad Customer. by Curt S. at InsiderPages
I knew the Kerry's very well and miss them dearly.They helped my fish for FREE after a Ammonia outbreak killing 5 out of 10...he saved the most he could.But after he sold it,it was alright,still bought seaweed.But now, this man here is so ignorant.He was incredibly rude.And in the end,that shark has NO space, and he had no right buying it.Many dead fish are in the tanks,and the tank smell is filling the whole buisness.A terrible thing happened at this place.A very bad thing.Come back Kerrys!!!

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Recommended: Yes
Citysearch User

Citysearch User

Monday, September 15, 2008
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Friendly Service & Great prices! by LILLY C. at InsiderPages
I have been a frequent shopper to this store. They always offer knowledgeable answers, experienced advises, great prices, well stock merchandises and courteous service. Highly recommended to all pet owner.

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Recommended: Yes
Citysearch User

Citysearch User

Thursday, August 28, 2008
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Store to Reopen Early Sept 08 by Joe B. at InsiderPages
This store was bought by the same owners as Millennium Pets, and will be reopening in the first week of September. They're doing some serious renovating, and upgrading. They will carry new product lines, and I've heard they will have a new frag tank as well. The new official name will be Burbank Scales N' Tails.

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Recommended: Yes
Citysearch User

Citysearch User

Sunday, July 13, 2008
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OK this is the deal
OK here is the deal with Scales,
they were owned by the Kerrys, then sold like what a year+ ago. The new owners did ok, then the wheels fell off as soon as Josh left. Tanks started getting dirty, shelves went unstocked, bills went unpaid. THEN the owner of the place was a bad boy, and found himself in Jail facing some serious charges what would not allow him to see his store for many many many years. Then things went from bad to worse when this happened. Hector worked the place full on by himself for the most part, then said Eff this and quit. With this happening, there was no one to run the store. There was an interested buyer i guess but the owners were not really interested in selling. Being stubborn i guess as he sits in jail. So Hector left, the bills were not getting paid, the shelves went empty and vendors stopped bringing fish. So the place is closed. They took the best store in Burbank and ruined it basically. So now i have to go to Studio City and pay 20-30% more for the same crap, or u can go to Aquarium Works, they have great prices on dry goods and can usually get u what u want but they dont usually have loads of fish in stock. Millenium Pets on Victory is a dump and Peggy woods on Hollywood Way only does Fresh water fish and no reptiles. So that is the story. Good luck

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Recommended: Yes
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Business Details on Burbank Scales 'n' Tails

Categories:

Phone Numbers:
Primary Phone: (818) 842-649,
Secondary Number: (818) 842-6496,
Secondary Number: (818) 842-346,
Secondary Number: (818) 972-1097,
Primary Phone: (818) 842-3463